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Customer support

Customer Support

HORIBA Medical strives to provide timely and empathetic customer support so that customers can get accurate test results and efficiently manage the testing. Here is a page from which you can access our support tools and information. (Some platforms are accessible only to account holders.)

Documentation database

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Here users and our partners are able to download a set of documentation: Declaration of conformity | Certification | MSDS | Control & Calibrator leaflet | Quality control target

Attention: Some of documents such as user manuals are protected and available only for our affiliates and distributors who have a login account.

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Accreditation support

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HORIBA Medical supports ISO15189 accreditation approval of your laboratory. Please find our unique service support for quality and assurance.

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Webinars

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Recorded webinars are available here for everyone without signups. 

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MEDigital - Resources for partners

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MEDigital is an online resource center for our partners and affiliates. The website provides up-to-date MarCom supports such as analyzers launch kits and promotional material including product updated flyers, scientific resources, technical movies, brochures and recorded webinars

Attention: The MEDigital is a website with security access for our partners only. To enter, you will be required to enter your personal ID and password granted beforehand by HORIBA Medical.

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Technical support

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In a single click, reach our ITS website

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Do you have any questions or requests? Use this form to contact our specialists.

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